# The Return Mission: Why Is It So Hard? - Unraveling the Hassles of Sending Back Company Tech | Raal Blog > Discover the challenges of returning company tech, from emotional attachments to logistical hurdles. Learn how Raal simplifies the process with pre-packaged kits and scheduled pick-ups. Source: https://raal.io/blog/the-return-mission-why-is-it-so-hard-unraveling-the-hassles-of-sending-back-company-tech --- # The Return Mission: Why Is It So Hard? Edi RoosimägiMay 29, 2024 3 MIN READ ![The Return Mission: Why Is It So Hard?](https://143751874.fs1.hubspotusercontent-eu1.net/hubfs/143751874/IT%20asset%20logistics.png) Welcome to the world of workplace tech, where laptops and tablets become more than just tools—they become part of the family. At Raal, we’ve noticed a curious trend: sometimes, employees treat their company tech like it’s a beloved pet. And when it’s time to send it back? Well, that’s where the real drama begins. ## The Emotional Rollercoaster of Device Returns You know that sinking feeling when you have to return a book to the library? Multiply that by a thousand, and you’ve got the emotional journey of an employee parting with their company tech. It’s a journey fraught with procrastination, confusion, and a touch of melodrama. ### The "I’ll Do It Tomorrow" Syndrome Let’s face it, returning a laptop is about as fun as doing your taxes. Employees often delay the process, hoping the laptop fairy will come and take it away in the night. Spoiler alert: she won’t. ### The "How Do I Ship This?" Dilemma Ever tried to pack a laptop for shipping without the right materials? It’s like trying to wrap a present with tissue paper. The fear of damaging the device turns a simple task into a mission impossible. ## The Logistical Labyrinth But the challenges don’t stop at emotional attachments. The logistics of returning company tech can be a real headache. ### Finding the Right Packaging Not everyone has a stash of bubble wrap and sturdy boxes lying around. And finding the right packaging for a laptop? That’s a whole shopping trip in itself. ### Navigating Shipping Options Choosing the right shipping method can be daunting. Is it cheaper to go with the post office or a courier? And what about insurance? These are questions that can turn a straightforward task into an existential crisis. ### International Returns Throw in a border crossing, and you’ve got yourself a real adventure. Customs forms, duties, and the ever-present fear of your laptop being held hostage at the border. ## The Impact on IT Teams For IT teams, managing device returns is like herding cats. It’s a time-consuming process that takes away from more important tasks. ### Tracking and Accountability Keeping track of who has what device, and whether it’s been returned, can be a full-time job. And when devices go missing? Well, that’s a paperwork nightmare. ### Security Concerns Unreturned devices pose a security risk. Sensitive company data on an unaccounted-for laptop is a ticking time bomb. ## Raal to the Rescue So, how do we make device returns less of a soap opera? Enter Raal, your friendly neighborhood IT logistics superhero. ### Pre-Packaged Return Kits We provide employees with pre-packaged return kits, complete with sturdy packaging and shipping labels. No more midnight trips to the post office! ### Scheduled Pick-Ups We arrange courier pick-ups at the employee’s convenience. Because the only thing that should come to your door unannounced is a pizza delivery. ### Real-Time Tracking Our platform provides real-time tracking, so IT teams always know where their devices are. No more playing detective. ### Global Coverage Whether your employees are in London or Lagos, we’ve got you covered. Our global network ensures smooth returns, no matter where the device is. ## Conclusion: Making Returns Painless Returning company tech doesn’t have to be a Herculean task. With Raal, it’s as easy as ordering a pizza (minus the calories). We handle the logistics, so you can focus on what you do best. Ready to simplify your device returns? [Get in touch with Raal today!](/contact) #### Table of Contents #### Related Articles [Managing IT Devices from ChatGPT and Claude: What MCP Actually Changes for IT TeamsSep 08, 2026](/blog/mcp-ai-assistant-device-management)[12 Questions to Ask Before Choosing a Global IT Device Logistics Provider (2026)Sep 01, 2026](/blog/questions-to-ask-it-device-logistics-provider)[Zero-Touch Deployment for Remote Teams: What Your MDM Covers and What It Doesn'tAug 25, 2026](/blog/zero-touch-deployment-remote-teams) #### Need help with cross-border device logistics? Let Raal handle the complexity of global shipping and customs clearance for you. [Get an Estimate](/estimate) ### Edi Roosimägi Author at Raal, specializing in global IT device logistics and operations. ## Keep Reading [![Managing IT Devices from ChatGPT and Claude: What MCP Actually Changes for IT Teams](/blog-images/168dd6998ede.png) SEP 08, 2026 ### Managing IT Devices from ChatGPT and Claude: What MCP Actually Changes for IT Teams ](/blog/mcp-ai-assistant-device-management)[![12 Questions to Ask Before Choosing a Global IT Device Logistics Provider (2026)](/blog-images/d745809fffdf.png) SEP 01, 2026 ### 12 Questions to Ask Before Choosing a Global IT Device Logistics Provider (2026) ](/blog/questions-to-ask-it-device-logistics-provider)[![Zero-Touch Deployment for Remote Teams: What Your MDM Covers and What It Doesn't](/blog-images/d1aadf65be60.png) AUG 25, 2026 ### Zero-Touch Deployment for Remote Teams: What Your MDM Covers and What It Doesn't ](/blog/zero-touch-deployment-remote-teams) ## Stay in the loop Receive quarterly insights on logistics, operations, and the future of work.