We reply within 24 hours on business days. For active shipments, our ops team monitors orders in real time and will flag issues the moment they arise.
Not for shipping. Pay as you go has no monthly fee: you pay per shipment, with no minimums and no commitment, priced on real courier rates. It covers the transport module only. Asset management, integrations, zero-touch setup, and team features are part of the subscription plans.
Absolutely. Drop us a message with your team size and the countries you ship to, and we'll walk you through the platform with a scenario that matches your setup. Most demos take under 20 minutes.