Every device, from hire to retire. Managed from our portal, or your favorite LLM.
Raal ships, configures, tracks, and retrieves IT devices worldwide. Order in the customer portal, or connect Raal to the AI assistant your team already uses and just type what you need. Packaging, customs, and insurance handled either way.
Two ways to run your fleet
Every operation works the same in both. Click it in the portal, or say it in chat.
One platform, three jobs
IT Onboarding & Offboarding
Send devices to new hires, anywhere. Bring them back from leavers, even unresponsive ones.
Learn more →Asset Management
A live register of every device: holder, condition, history. Fed automatically by every shipment.
Learn more →Zero-Touch Setup
Arrives enrolled in your MDM, sets itself up on first boot, comes back wiped.
One platform, instead of five tools.
A courier account, an asset spreadsheet, and a pile of manual setup. Or Raal.
Teams that stopped thinking about devices
“Using Raal has been a huge relief for our team. It simplified our device shipments, saving us countless hours and eliminating logistics headaches. The service is impressively fast, even with shipments to places like Mexico. Communication is outstanding–friendly, responsive, and professional. We’d definitely recommend Raal to others.”
“Raal has been incredibly accommodating. When we need deliveries to arrive the next day, they make sure it happens. Giving us packaging materials ahead of time helps us a lot. Communication with them is smooth and clear. Deadlines are always met, and they are flexible when we need to change schedules on the same day.”
“Using their service has completely streamlined our device logistics. What used to take me three hours of research and over £150 per laptop now happens effortlessly in just two days. Their simplicity and fast communication have made a significant difference for us.”
“Raal has completely taken the pain out of offboarding logistics. With team members in over ten countries, handling packaging and shipping used to be a real mess. Now it’s just a few clicks. We don’t worry about boxes, labels or couriers anymore. Raal just gets it done. It’s been a simple, reliable solution when we needed it most.”
“Raal simplifies IT device management for our global team, saving our IT department countless hours. The easy-to-use platform makes onboarding and offboarding seamless, ensuring equipment moves smoothly between the EU and UK with clear updates every step of the way.”
Three things Raal is not
Not a courier
We orchestrate DHL, FedEx, DPD, and local couriers, and absorb all the coordination they require.
Not an MDM
We plug into your existing stack to enroll, configure, and wipe. We don’t replace it.
Not a leasing company
The devices are yours. We get them where they need to be, and back.
Start with a shipment. Scale to the full lifecycle.
Every plan moves devices in 150+ countries. Higher plans unlock asset management, integrations, and zero-touch setup.
For occasional IT onboarding and offboarding shipments only.
Device shipping and retrieval, nothing else.
For small teams building a global device process.
Portal automation, order history, team access.
For growing teams managing devices across countries.
Asset management, HR and MDM integrations, roles.
For scale-ups with high device volume and turnover.
SSO, bulk orders, SLA-backed support.
Need the full lifecycle at organization scale? Enterprise pricing is custom, talk to us.
See full pricingCommon questions
Yes. Raal runs an MCP server. Connect it to any MCP-compatible assistant and place orders, track shipments, and query the asset register from chat.
Yes. Apple devices are assigned to your organization in Apple Business Manager and enrolled in your MDM before shipping. The employee connects to Wi-Fi and the device sets itself up.
Yes. Every device stays in the asset register after delivery, with holder, condition, and history, updated automatically with every later move.
This is one of our most common scenarios. We act as a neutral third party and coordinate directly with the employee (or their local contact) using a professional, non-confrontational approach. The company never has to chase the employee themselves.
Yes. Every device is insured at its full replacement value. Insurance is included in the shipment price. If anything happens during transit, we handle the claim.
You choose the speed for every order. Express delivers in 1-4 workdays when the box and device are ready to ship. Economy takes 5-10 days depending on the route. Both are tracked door to door, and you see the delivery estimate before you confirm the order.
Not for shipping. Pay as you go has no monthly fee: you pay per shipment, with no minimums and no commitment. It covers the transport module only, ordering, shipping, and retrieving devices. Asset management, integrations, zero-touch setup, and team features are part of the subscription plans. See what each plan unlocks at raal.io/pricing.
Your next device move takes one sentence.
Place it in the portal, or type it in chat. Packaging, customs, coordination, and insurance included.
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