New hire, new country? The laptop gets there. Someone leaves? It comes back.
Raal ships, retrieves, and swaps IT devices in 150+ countries. Packaging, customs, coordination, and insurance handled. You place an order in 5 minutes, then never think about it again.
When companies grow across borders, device operations become a full-time job
Three steps. That’s it.
Place an order
Who needs a device, where they are, when they need it. About 5 minutes.
We handle everything
Every step is handled. You pick the speed: Express in 1-4 workdays, or Economy in 5-10 days.
Delivered, or retrieved
New hires get equipped. Leavers’ devices come back. Tracked the whole way.
Works the same. One platform, both directions.
One platform for every device move
The full lifecycle, not one-way shipping
Onboard, use, offboard, redeploy. Raal owns every step of the loop, so a device leaving one employee is ready for the next.
Insured at full value
Every device is covered for its full replacement value while in transit. Included in the price, never an add-on.
Customs, handled
Paperwork is generated and cleared automatically in 150+ countries. You never talk to a broker.
Return kits to the door
Leavers get tested packaging and a scheduled pickup. We coordinate with them directly, as a neutral third party.
Zero IT coordination
Order in 5 minutes. After that, every conversation with the employee, carrier, and customs is ours, not yours.
Doing it yourself vs. Raal
What’s included
One price per device move. No hidden fees, no extras.
Three things Raal is not
Not a courier
We orchestrate DHL, FedEx, DPD, and local couriers, and absorb all the coordination they require.
Not an MDM
We plug into your existing stack to enroll, configure, and wipe. We don’t replace it.
Not a leasing company
The devices are yours. We get them where they need to be, and back.
Teams that stopped thinking about devices
“Using Raal has been a huge relief for our team. It simplified our device shipments, saving us countless hours and eliminating logistics headaches. The service is impressively fast, even with shipments to places like Mexico. Communication is outstanding–friendly, responsive, and professional. We’d definitely recommend Raal to others.”
“Raal has been incredibly accommodating. When we need deliveries to arrive the next day, they make sure it happens. Giving us packaging materials ahead of time helps us a lot. Communication with them is smooth and clear. Deadlines are always met, and they are flexible when we need to change schedules on the same day.”
“Using their service has completely streamlined our device logistics. What used to take me three hours of research and over £150 per laptop now happens effortlessly in just two days. Their simplicity and fast communication have made a significant difference for us.”
“Raal has completely taken the pain out of offboarding logistics. With team members in over ten countries, handling packaging and shipping used to be a real mess. Now it’s just a few clicks. We don’t worry about boxes, labels or couriers anymore. Raal just gets it done. It’s been a simple, reliable solution when we needed it most.”
“Raal simplifies IT device management for our global team, saving our IT department countless hours. The easy-to-use platform makes onboarding and offboarding seamless, ensuring equipment moves smoothly between the EU and UK with clear updates every step of the way.”
Common questions
150+ countries worldwide via DHL Express, DPD, FedEx, or local couriers. We handle customs clearance in every one of them. Full coverage across the EU, UK, US, and most countries globally.
This is one of our most common scenarios. We act as a neutral third party and coordinate directly with the employee (or their local contact) using a professional, non-confrontational approach. The company never has to chase the employee themselves.
Yes. Every device is insured at its full replacement value. Insurance is included in the shipment price. If anything happens during transit, we handle the claim.
You choose the speed for every order. Express delivers in 1-4 workdays when the box and device are ready to ship. Economy takes 5-10 days depending on the route. Both are tracked door to door, and you see the delivery estimate before you confirm the order.
Not for shipping. Pay as you go has no monthly fee: you pay per shipment, with no minimums and no commitment. It covers the transport module only, ordering, shipping, and retrieving devices. Asset management, integrations, zero-touch setup, and team features are part of the subscription plans. See what each plan unlocks at raal.io/pricing.
You can ship with DHL or FedEx directly. But who contacts the employee? Who sends the box with packing instructions? Who fills out the customs declaration? Who handles insurance claims when something goes wrong? Who follows up when the employee doesn't respond? Raal does all of that. A courier just moves the package.
Your next device move takes 5 minutes to set up.
Place an order today. We’ll take it from there. Packaging, customs, coordination, and insurance included.
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