We reply within 24 hours on business days. For active shipments, our ops team monitors orders in real time and will flag issues the moment they arise.
No. The platform is free to use - you only pay per shipment, with fully transparent pricing based on real courier rates. No subscriptions, no minimum volumes, no lock-in.
Absolutely. Drop us a message with your team size and the countries you ship to, and we'll walk you through the platform with a scenario that matches your setup. Most demos take under 20 minutes.